Support
Need a hand?
We've got you.
Contact us
Email us and a real person will get back to you, usually within 2 business days. Include the email you sign in with and your phone model.
[email protected]Subscriptions
iPhone: Settings → your name → Subscriptions → FORGE.
Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → FORGE.
Bought on the web: use the manage link in your receipt, or email us.
Restore a purchase on a new phone: tap your initials in the app, then Restore purchases.
Delete your account
You can delete your FORGE account and its data at any time. Deletion is permanent and can't be undone.
In the app (fastest)
- Open FORGE and go to the Today tab.
- Tap your initials in the top-right corner to open your profile and settings.
- Scroll to the bottom and tap Delete account.
- Confirm. Your account and data are deleted from your phone and our servers right away.
Without the app
Don't have the app installed anymore? Email [email protected] from the email address you sign in with, with the subject "Delete my FORGE account". We'll confirm and complete the deletion within 30 days, usually much sooner.
What gets deleted
- Your account, profile and sign-in email
- Workouts, logs, meals, body measurements and challenge history
- Progress photos
- Forge Points, ranks, badges and leaderboard entries
Backups roll off within 30 days. Limited purchase records may be kept where the law requires it. Data you wrote to Apple Health or Health Connect stays in those apps; remove it there if you want it gone.
Cancel your subscription first
Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store settings (see Subscriptions above), or you may keep being charged.